Information for visa applicants:
All nonimmigrant visa application fee (also known as the MRV fee) payments made on or after October 1, 2022, are valid for 365 days from the date a receipt is issued for payment of the MRV fee. Applicants must schedule an interview appointment or submit an interview waiver application during this 365-day period. Please note applicants must only schedule their interview or submit their waiver application within the 365-day period. There is no requirement the interview must occur during the 365-day period. All receipts for payment of MRV fees issued before October 1, 2022, were extended until September 30, 2023, and remain valid until this date.
The purpose of your intended travel and other facts will determine what type of visa is required under U.S. immigration law. As a visa applicant, you will need to establish that you meet all requirements to receive the category of visa for which you are applying.
See our Directory of Visa Categories on usvisas.state.gov to determine which visa category might be appropriate for your purpose of travel to the United States.
What is a Visa?
A citizen of a foreign country who seeks to enter the United States generally must first obtain a U.S. visa, which is placed in the traveler’s passport, a travel document issued by the traveler’s country of citizenship.
Certain international travelers may be eligible to travel to the United States without a visa if they meet the requirements for visa-free travel. The Visa section of this website is all about U.S. visas for foreign citizens to travel to the United States.
(Note: U.S. citizens don’t need a U.S. visa for travel, but when planning travel abroad may need a visa issued by the embassy of the country they wish to visit.).
To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:
- Email: firstname.lastname@example.org
- Telephone from the US: (703) 745-5478
- Telephone from Honduras: +(504) 2244-9540
Call Center representatives are available Mondays through Fridays from 8:00 a.m. to 7:00 p.m. and Saturdays from 9:00 a.m. to 3:00 p.m. (except on holidays).
Cases in Administrative Processing
If your case was put in “Administrative Processing,” under section 221(g) of the Immigration and Nationality Act (INA), you can check the status of your application online. When tracking your case status, please go to the Visa Status Check website and select the following options:
- Visa Application Type: Non Immigrant Visa (NIV).
- Select a Location: Honduras, Tegucigalpa.
- Application ID/Case: Confirmation’s bar code number.
The U.S. Embassy strongly urges all individuals to apply for their visa at least three months in advance of planned travel.
Please contact the Visa Information Center directly for all questions and comments related to applications for non-immigrant visas to the United States.
We apologize for the inconvenience, but we are not able to respond directly to inquiries sent to any other e-mail address, unless it is in response to an e-mail that we have sent directly.
Thank you for understanding, and we wish you an excellent day.
Customer Service Statement
The Department of State manages the visa process strictly but fairly in order to best protect the United States. We are committed to the essential openness for which the United States has always been known. Travel to the United States is welcomed and encouraged.
We promise to you, the visa applicant, that:
- We will treat you with dignity and respect, even if we are unable to grant you a visa.
- We will treat you as an individual and your case as unique.
- We will remember that, to you, a visa interview may be a new or intimidating experience and that you may be nervous.
- We will use the limited time available for the interview to get as full a picture as possible of your travel plans and intentions.
- We will use our available resources to fairly assist all applicants to get appointments to allow travel in time for business, study, and other important obligations.
- We will post detailed and accurate information on visa requirements and application procedures on every Embassy and Consulate website.
- We will provide information on non-immigrant appointment waiting times at every Embassy and Consulate posted on http://travel.state.gov.
- We will explain the reason for any visa denial to you.
Furthermore, if you are a:
- Student, we will make every effort to ensure that you get an appointment and, if qualified, a visa in time to start classes.
- Medical and humanitarian emergency traveler, we will expedite processing for those dealing with life threatening emergencies.
- Business traveler, we will establish appropriate mechanisms to facilitate business travel and expedite cases of particular concern to American business.
At the same time, we expect you, the visa applicant, to:
- Plan your travel and visa application as far in advance as possible.
- Complete your application fully and accurately.
- Be forthcoming about your purpose and plans.
- Prepare for your interview by being able to clearly and concisely describe your intentions.
If you need reasonable accommodation for your appointment, we encourage you to request your accommodation immediately once you schedule your appointment. We make every effort to provide accommodations to persons with disabilities and medical conditions. Reasonable accommodations vary, depending on the situation and the person’s needs.
Examples of accommodations include, but are not limited to:
- If you require a private appointment due to a medical condition or disability, we may schedule an alternative time for you to come in for your interview.
- If you or your child has special needs that requires a private appointment in a quiet space without distractions, we may schedule an alternative time for you or your family to come in for your interview.
- If you are unable to speak, you may be allowed to respond to questions in an agreed-upon nonverbal manner such as using pen and paper.
- If you are deaf or hard of hearing, you may bring a sign language interpreter to translate during the interview if needed.
- If you have low vision, we may provide you with communications in large print.
If you are unable to provide fingerprints because of a medical condition, including birth defects, physical deformities, skin conditions, you may qualify for a fingerprint waiver for certain fingers.
- Interview waivers are only granted in extreme situations, such as having a medical condition that requires flying in an air ambulance.
The waiting room of the Consular Section and its restroom are wheelchair-accessible.
Please contact us at TGGNIV@state.gov (for non-immigrant visas) or TGGIV@state.gov (for immigrant visas) for more information or to request reasonable accommodation.